| Terms and Conditions of use |
Before using the sites or ordering from the sites, the user agrees to read the Terms and Conditions relative to viewing videos using the Services and Terms and Conditions below (« TCs »). Any use of the sites or orders made from the sites in order to view videos implies that the user has read attentively, understood and accepted in their entirety the terms of the present TCs. The user also understands and expressly accepts by the present TCs that some content of the sites and services are erotic and/or pornographic in nature and that the content includes text, sounds and images (fixed or animated) of this type. The user accepts to prevent any under-aged persons or any other persons who may be shocked or offended from having access to that content (the legal age is defined by the user's geographic zone). 1. General Terms
The Sites allow all users online and on demand to (i) view streamed videos online against payment (pay per minute) and/or (ii) to receive videos downloaded online either for a definite or an indefinite period (hereafter referred to as « the Services »). 2. Conditions of use of the Sites Warning Protection of under-aged persons The user certifies that the use of the Sites and Services can bring him to have access to obscene or violent content without any previous warning. The user agrees that his use of the Sites and Services are at his own risks and that the Company can in no way be held liable from this point of view. 2.1 The Services 2.2 Streaming/Downloading Site content 2.3 Password/Username 2.4 Protection of privacy, details given by the user The user explicitly accepts that the Company may use and keep the details he has supplied and the Company guarantees that it will make all possible efforts to protect the information given by the user in order to use the Services. ; The user agrees that the transmission of such data is made at his own risks. The Company cannot be held liable in any circumstances regarding this point. The personal details and data communicated from the Sites by the user in order to gain access to the Services are for the sole use of the Company. The Company agrees not to communicate or transmit this personal data to any third parties and to keep them and use them in a strictly confidential manner. This data is only used by the Company internally and by the internal departments of the technical service providers of the Company in order to process customer orders and cannot be used for any other purpose. The Company commits to conform to any current legislation or regulations in the matter of the protection of privacy and the processing of personal data, in particular regarding the Luxemburg law of August 2nd 2002. According to the above mentioned law, the user certifies that he has been informed of certain rights (right of access and right to oppose or correct information) on the personal data he has supplied to the Company while using the Services. 2.5 Restrictions to the use of the Services The user agrees and accepts that the use of the Services may require the use of other computer programs (hardware and software) for which he is solely and exclusively liable. In the same way, once the videos have been received by the user he becomes solely and exclusively liable for their loss or damage. The Company can in no way be liable in this situation. The user agrees that he has been informed that the Company has licenses given by third parties to edit the Sites and provide the Services. Therefore the Company may freely decide to add, remove, modify or render unavailable all or a part of its Sites and Services. In respect to this the user agrees that he is solely and exclusively liable for the fact that he may no longer partially or completely have access to the Sites and/or the Services in the same way. The Company may not be held liable in any way in this case. The Company may, of its own accord (especially in order to ensure a better organisation of the Sites and the Services and their use) and without being in any way liable, impose restrictions or limits without any warning or notice to the use of the Sites and/or the Services by the user.
In this respect the Company may : Therefore, the user agrees to consult the Sites and the Services before each order in order to check any eventual technical constraints necessitated by the Sites and the Services. 2.6 Minimum configuration requirements and installation prerequisites
The computer must be a PC, the Services are not available for Macintosh. 2.6.2 Medialive software The user agrees that the accessibility of the Services depend directly on the respect of the above minimal configuration requirements The user may uninstall the software at any time. This will remove all traces of the Medialive software from the user’s computer and he will no longer be able to view the videos he downloaded previously. All actions related to the said software are thus disabled. 2.6.3. Digital Rights Management or "DRM" 2.7 Advertising, and third party sites/hyperlinks The user acknowledges the fact that the Sites may contain links to third party sites or hyperlinks ; this information is given with the sole purpose of being a reference. Therefore the Company cannot be held liable for any unavailablility or serious breach of the law by these sites (especially regarding their content) ; these sites being completely independent (including their content) of the Sites. 2.8 Technical support and complaints Any user may directly address any complaints to the Company by e-mail to the following address : service-client@video-x.com or by mail sent to 21 Media Entertainment, 1 rue Goethe, L-1637, Luxembourg. 3 - Order/Payment The Service modes are the following :
Not all users will have access to all the above mentioned modes (depending on their geographical location and their equipment or any other reasons). 3.2 Online download of videos Upon payment the user may download the selected videos online on any equipment as indicated on the Sites. The user may view the videos an unlimited number of times during a limited or unlimited timespan. In the event that the online download is defective, the user can contact the Company i) by e-mail at the following address : service-client@video-x.com or ii) by mail at the following address : 21 Media Entertainment, 1 rue Goethe, L-1637, Luxembourg or iii) by using the Customer Service indicated in the « Contacts » section of the Sites in order to receive a new copy or be refunded. Under any circumstances (including a virus or other damage to the computer) and for any reason, the Company will not be liable to refund the price or the service or any new copy once the download is complete. 3.3 Pay-per-minute After having purchased the minutes the Company will allow the user to use these minutes for a period of six (6) months from the date the online payment was made on the Sites. 3.4 Payment methods The Services use a secure encryption system during all the phases of order and payment by the user. The Company uses a payment module based on SSL encryption methods in order to protect the details related to methods of payments used on the Sites by the user in the best possible way. The amounts corresponding to the prices will be debited in Euros. The price is based on the price shown in Euros on the Sites for each available video. All prices are inclusive of tax. The Company reserves the right to change prices without any warning or prior notice to the user at any time, any customer orders will be invoiced at the indicated price at the time of the order. The cost of each video available on the Sites is indicated on the Sites themselves and, for the choice made by the user, on the secure payment forms. The user acknowledges that any costs related to his connection to the Sites are at his own expense. 3.5 Billing 3.6 Absence of the right to retract 3.7 Remedies 3.8. Expiration of unused credit after six (6) months 3.9 Fraud 4 – Intellectual property rights Reproduction, communication, use, modification or any other type of unauthorized and/or illicit use either by direct or indirect means on similar or different media of any of the above mentioned elements will result in legal proceedings and criminal proceedings by the Company, the holders of exclusive Company rights or any other third parties. 5 - Responsibility; 5.2. In the same way the Company does not provide any support services relating to how sites work or relating to the software needed to navigate on the Internet. The user agrees to access the Sites and Services using the Microsoft Internet Explorer browser software. If the user does not possess this software he may download a copy from the above mentioned editor’s site. The user also acknowledges that he accesses the Site and Services using equipment of the Personal Computer type equipped with XP, Internet Explorer 6 and that he will use a " broadband " connection (minimum 1024 kbs). 5.3. Considering the immaterial nature of the Services, their technical characteristics and considering that transmission over the internet (especially reception of videos), which includes heterogeneous networks with varying technical capacities, can only ensure a relative technical reliability which is not under the control of the Company, the user explicitly acknowledges that he may experience a certain number of risks (i.e. reliability and confidentiality of transmissions) and/or encounter serious problems (i.e. saturation of the network) and/or defective functions (i.e. virus/intrusions causing deterioration of the user’s computer), while communicating with the Sites and/or the Services. In consequence the user acknowledges and explicitly accepts that the Company can in no way guarantee the use, the results, the reliability or the updates of the Sites and the Services. 5.4. The user acknowledges that considering the nature of the services, the Company may from time to time and without warning or prior notice (especially in the case of maintenance in order to ensure that the Services function correctly) change the content of the Sites and/or Services by adding or removing parts of their content. The user explicitly abandons the right to refuse payment of any orders for any of the above reasons. The Company reserves the right to refuse access to its Sites and/or Services without having to justify its decision. 5.5. As for any online or electronic communication there is always a risk inherent to the transmission of data over the Internet, the Company cannot guarantee in any way that the system is exempt from viruses and that the transmitted data may not be stolen or obtained through fraud. Therefore the Company cannot be held liable in any way for any infection or contamination of the user’s equipment or for any delay, error or inaccuracies or omissions resulting from the use of the Sites and/or Services and/or their content by the user. The user accepts and explicitly acknowledges that such risks are inherent to the use of any connection to any site (including the Sites) and that he will solely assume the consequences and any eventual resulting damages. Under no circumstances can the Company be held liable for such cases. In addition the user accepts and acknowledges that he will solely assume any responsibilities related to obtaining and maintaining any type of internet connection and that the costs relative to this are at his sole expense. 5.6. Under the reserve of paragraph 5.8 below, neither the Company, nor any of its service providers relative to the Site content (including their employees and representatives) can guarantee that the Sites and/or the Services run without interruption or are free from defects, viruses or errors. In the same way, neither the Company, nor any of its service providers relative to the Site content (including their employees and representatives) can guarantee the results expected from the use of the Sites and/or the Services. In the same way, the content of the sites are not guaranteed as to their exactness. Therefore the Sites and the Services are accessible « as likely to be available ». The Company (including its employees and representatives) cannot guarantee in any way (either explicitly or implicitly) nor for any reason, the compatibility of the Sites and/or the Services with any particular goal. The same applies to any goods or services sold or offered on the Sites. Therefore the user accepts and explicitly agrees to solely assume responsibility for all risks (whatever they may be) related to the quality and the functions of the Sites and Services as well as related to the exactness or the complete nature of their content or the data they contain. 5.7. Neither the Company nor any third party service provider (including their employees or representatives) may be held liable for any damages whether direct, indirect, specific or collateral resulting from the use of the Sites and/or the Services (including any inaptitude or incapacity to use them) even if the person has been warned or expressly informed of them. 5.8. Without prejudice to the applicable law as defined in paragraph 6.1 below, some jurisdictions do not allow the waiver of some implicit guarantees or limitations of liability for damages. Considering this some of the above paragraphs may not be applicable to persons under those jurisdictions. In such circumstances the liability of the Company and/or of any third party service provider (including their employees and representatives) shall be limited to the maximum provided by the applicable law. Under no circumstances can the terms of the present TCs be considered as limiting or excluding liability when such limitations are considered null or inapplicable under the applicable law. 5.9. In any case the Company cannot be held to anything more, by the present TCs than an obligation of means as to the supply of services to the user. Therefore the Company will make the necessary efforts to ensure that the access to the Services are permanently available without incurring any liability in case of any disruption or interruption of services notably due to force majeure or a damaging act by a third party or a defect in the Medialive or DRM software. 6 – Other Terms and Conditions 6.1. Applicable law/Jurisdiction The user expressly agrees to respect the present TCs and the current laws and regulations in order to avoid causing any public disturbances or harming public moral values or the rights of third parties. 6.2. Notification – Contact 6.3. Independence 6.4. Use in different geographical areas 6.5. Other The present TCs constitute the entirety of the agreement between the Company and the user ; these TCs prevail over any other agreement made previously between them. The user acknowledges and explicitly agrees that the use of the Sites and the Services can be considered as his acceptance and consent to use the content according to the terms of the presents TCs. In addition, the user explicitly accepts that a paper copy of the present TCs may be used in the event of any legal proceedings. The present agreement and the TCs are considered as « contracts signed electronically by a consumer » as defined by the Luxemburg law of the 14th of August 2000 relating to e-commerce. No renouncement or delay of one of the parties relating to any default or breach will be considered as being a final agreement to renounce to the right to invoke such a default or breach. The titles of the paragraphs of the present TCs are given as a reference only. The user accepts and expressly agrees that he renounces to any argument arising from the fact that these TCs are in electronic form and therefore are not signed by him. 6.6. Modifications 6.7. Termination However the Company reserves the right to restrain, suspend or cancel the user’s access or use of the Sites and/or Services either completely or partially without any warning or prior notice in the event that the user breaches any of the terms of the present TCs and/or any applicable laws and regulations or is deemed to be likely to. In such event the Company reserves the right to deny access to the Services or any other services in the future, without prejudice to any legal proceedings or claims that may be ongoing in the Company. The Company may also terminate its relationship with the user in the event that the Services come to an end, by means of written notification by mail (paper or electronic) to the user ; the termination will take effect one week after such notification is sent. In the same way the Company may remove all videos from the Services without prior notice or compensation in the event of a ruling from a judicial or administrative authority or third party claiming the violation of their rights by the user while using the Services. 6.8. Compensation 6.9 Transfer of the TCs The user agrees to and accepts the Company’s right to transfer the rights and obligations of the present TCs to another company of its choosing.
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